Privacy Policy

Last Updated: 8/3/25

At Smackin' Seasoning, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website.

1. Information We Collect

We collect, store, and process various types of personal data, including but not limited to:

Personal Information: Name, email address, password, and any communications you have with us.
Account & Transaction Details: Login credentials, purchase history, and payment details (processed securely through third-party providers).
Technical Data: Internet Protocol (IP) address, device type, browser details, and connection information.
Usage Data: Session activity, page response times, visit duration, and navigation patterns.
User-Generated Content: Comments, feedback, product reviews, recommendations, and profile details.

2. How & Why We Use Your Data

We process your personal data based on legitimate interests, contractual necessity, legal obligations, and your consent where required. We use your information for:

Order Processing & Fulfillment: Managing transactions, shipping, and customer service.
Account Management: Providing secure access to our services.
Marketing & Promotions: Sending newsletters and special offers (only if you opt-in).
Website Improvement: Enhancing user experience through analytics and performance tracking.
Legal & Security Purposes: Complying with regulations, preventing fraud, and protecting our business.

3. Data Storage & Security

Our website operates on the Wix.com platform, which provides secure data storage, databases, and applications protected by firewalls. We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

For payments, Wix.com’s direct payment gateways comply with PCI-DSS (Payment Card Industry Data Security Standard), ensuring secure processing of credit card transactions.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Specific retention periods include:

Customer Accounts & Orders: Retained for up to 7 years (for tax and regulatory compliance).
Marketing Data: Retained until you withdraw consent.
Technical & Usage Data: Retained for website analytics, typically no longer than 2 years.

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

Payment Processors: To securely handle transactions (e.g., Wix Payments, PayPal, Stripe).
Shipping & Fulfillment Services: To deliver your orders.
Analytics Providers: To analyze website performance (e.g., Google Analytics, Wix Analytics).
Legal Authorities: If required by law or to protect our business from fraud or abuse.

6. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access & Portability: Request a copy of your data in a readable format.
Correction: Update or correct inaccurate information.
Deletion: Request the removal of your data.
Restriction: Limit the processing of your data under certain conditions.
Objection: Opt-out of direct marketing or automated decision-making.
Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at smackinseafoodseasoning@gmail.com.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyse site traffic. By using our website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings.

For more details, see our [Cookie Policy].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at: Smackin' Seasoning
Email: smackinseafoodseasoning@gmail.com

This privacy policy ensures compliance with GDPR, providing clear details about data collection, processing, security, and user rights.